If the moving company doesn't show up, try to contact them. This is really the only way to get accurate information about what is happening. Before proceeding to Step 3, where you're supposed to contact the moving company for an explanation, you need to make sure your moves are really late, not just taking their time within the agreed time frame. If the contract says they should have arrived at that time, then it's time to move on to Step 3 where, again, you'll try to get an explanation about the obvious delay in delivery.
Call the company (or their coordinator) and let them know calmly that the carriers are late and ask them when they will arrive. Please be courteous but firm when requesting specific details about your arrival time. Your response will determine how you react. Be careful with Beyond Moving and Transportation, I started with a National Movers agent who hired Beyond Moving.
Hopefully, you'll soon know exactly why your professional carriers aren't in action, and until you do, you shouldn't let panic get the better of you. First of all, and most importantly, you should thoroughly investigate your moving agents before deciding to hire their services. If your carriers are late for pick up or drop off on moving day, it can really affect your plans, but knowing what to do if that happens will help you feel calm and in control. Whatever the reason for the moving company's delay in delivering your items, you won't improve the situation by pressing the panic button.
The final step is how you'll handle the situation when your moving agents arrive, which largely depends on how late your movers will arrive and how they respond to the situation. So what happens if those who move are late? And what happens if the movers don't show up? What options do you have? Keep reading to learn what to do when your moving agents are late. If you have hired a reputable professional moving company, you must sign a contract stating that the move will deliver within a time frame. On the other hand, if you are informed that carriers will not be at your address before the next day, you will need to make a major change to your own schedule.
If the moving company is late in delivering your items, the first thing to do is call your registered contact. Walking back and forth with a nervous expectation and waiting for people who move to arrive in their new home raises a whole new set of worrying questions than the situation described above. There are a number of red flags to show you that something is not right with a certain driver and to help you keep your distance. It's moving day and there's no sign of those who move you.
They should have been at your house to pick up your items a long time ago.